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The global state of Neobanks
In 2018, there were 60 worldwide digital challenger banks, the so called Neobanks, that had launched up to that date....
2021: The Future of Banking-as-a-Service (BaaS)
The COVID-19 pandemic has accelerated the digital transformation journey, with increasing numbers of non-finance digital brands embracing Banking as a...
Banking in Europe: Banks and bank branches continue to decline
The European Banking Federation today has published Banking in Europe: Facts & Figures, its annual update on the banking sector in...
Banks suffer post COVID-19 consumer crisis of confidence
The replacement of in-person branch interactions with impersonal digital transactions through online and mobile channels during the COVID-19 pandemic has...
Banks struggle to keep up in race for payments supremacy
A new report states that senior payments executives at banks feel like they are locked in a payments technology arms...
Gen Z report offers insights on winning over the mobile generation
App Annie has released a report on Generation Z, How to Build a Winning Gen Z Strategy on Mobile, that...
Hyper-personalisation of CX: The future of retail banking
Hyper-personalisation is an imperative, not an option, in a digital economy. Indeed, as various industries adopt technology “as” their business,...
Banking on the Balkans: Europe’s last frontier of opportunity?
Combining the rapid growth of emerging markets with Europe’s stable governance, the Balkan states represent a great opportunity for traditional...