According to Bloomberg’s analysis of United Nations’ data, Generation Z this year comprises 32% of the global population. By 2020, Gen Z consumers will have a greater impact on global... more
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The Artificial Intelligence (AI) in Banking, Financial Services and Insurance (BFSI) market is projected to be worth over $25 billion by 2024. The need to provide an enhanced customer experience... more
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Still dealing with the damage to consumer confidence after the crisis of 2008 and the new opportunities being seized by FinTech businesses the big banks are caught in a perfect... more
The banking industry is changing. We’re now in an age where banks are competing on customer experience – and when it comes to making that experience better, using data to create connected customer journeys equals power. That’s because data can give banks visibility and control over the whole customer journey, rather than just the transaction [...]
The post The digital trend that’s shaping modern banking – and how to deal with it appeared first on Payments Cards & Mobile.
Connectivity is changing the world and the way we interact with one another. Last year, figures showed that the global population owned around 6 billion connected devices, approaching one for each of the 7 billion people on the planet. But, even more remarkably, some estimates suggest this figure will rise to 20 billion by 2020 [...]
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