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Fraud and cyber-threats keep rising – is AI the answer?
As fraud attempts and cyber-security incidents continue to rise, more and better Artificial Intelligence (AI) solutions are being touted as the solution. But does AI deliver on its promise? Two... read more
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Successfully implementing Artificial Intelligence: Four main challenges
Innovations are essential for progress. This is the case in general, but especially in a dynamic industry like digital payments. To meet the ever-growing consumer demands for simple and frictionless... read more
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Using AI: Smart ways to use Artificial Intelligence in Payments
The Payments Association has released new research showing how artificial intelligence (AI) and machine learning (ML) are being used in the payments, finance and banking sectors and how they may... read more
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80% of Financial Institutions believe AI is the key competitive driver
According to research senior financial services executives overwhelmingly agree that implementing Artificial Intelligence (AI) will be the key competitive driver of success over the next few years. In fact, 83% agree... read more
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Hyper-personalisation of CX: The future of retail banking
Hyper-personalisation is an imperative, not an option, in a digital economy. Indeed, as various industries adopt technology “as” their business, rather than “in” their business, the combination of smart devices,... more
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