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Beware the dark side to the growth of AI to GPT4
As we all get increasingly familiar with the pro’s and con’s of cognitive AI it is really important to remember...
Fraud and cyber-threats keep rising – is AI the answer?
As fraud attempts and cyber-security incidents continue to rise, more and better Artificial Intelligence (AI) solutions are being touted as...
Successfully implementing Artificial Intelligence: Four main challenges
Innovations are essential for progress. This is the case in general, but especially in a dynamic industry like digital payments....
Using AI: Smart ways to use Artificial Intelligence in Payments
The Payments Association has released new research showing how artificial intelligence (AI) and machine learning (ML) are being used in...
80% of Financial Institutions believe AI is the key competitive driver
According to research senior financial services executives overwhelmingly agree that implementing Artificial Intelligence (AI) will be the key competitive driver of...
Hyper-personalisation of CX: The future of retail banking
Hyper-personalisation is an imperative, not an option, in a digital economy. Indeed, as various industries adopt technology “as” their business,...
AI has provided benefits for financial services organizations but challenges limit full potential
COVID-19 has catalysed financial services organizations to harness Artificial Intelligence (AI) to improve customer experience (CX); however, challenges in integration and...
The growing role of artificial intelligence in digital payments
Artificial Intelligence driven technology is gaining momentum in the digital payments market, both in backend operations and customer-facing payment systems....