Artificial Intelligence in Banking RSS
Banks embrace the brave new world of AI
While physical branches may be dwindling in number, and digital transactions comprise the bulk of bank-customer interactions, the need for consistent and quick customer service has not changed. What has... read more
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9 trends reshaping banking in 2020: #6 AI in banking
AI has been and will continue to be an efficiency lever in banking. In customer service, banks will improve personalisation and service recommendations at scale with AI in 2020. The... more
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Smart payments: The robot returns – Who is getting AI right?
Some payments industry commentators have described Artificial Intelligence (AI) as “the fourth industrial revolution”, after the steam engine, electricity and computing – and there’s no doubt that AI has significant... more
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Artificial Intelligence in BFSI Market to witness 30% growth to $25 billion
The Artificial Intelligence (AI) in Banking, Financial Services and Insurance (BFSI) market is projected to be worth over $25 billion by 2024. The need to provide an enhanced customer experience... more
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