AI RSS

Hyper-personalisation is an imperative, not an option, in a digital economy. Indeed, as various industries adopt technology “as” their business, rather than “in” their business, the combination of smart devices,... more

The post Hyper-personalisation of CX: The future of retail banking appeared first on Payments Cards & Mobile.

COVID-19 has catalysed financial services organizations to harness Artificial Intelligence (AI) to improve customer experience (CX); however, challenges in integration and customer perceptions are undermining its potential. Financial services firms’ implementation... more

The post AI has provided benefits for financial services organizations but challenges limit full potential appeared first on Payments Cards & Mobile.

Artificial Intelligence driven technology is gaining momentum in the digital payments market, both in backend operations and customer-facing payment systems. Over the past few years, the digital payments market has... more

The post The growing role of artificial intelligence in digital payments appeared first on Payments Cards & Mobile.

Fraud has been a problem since coins were introduced more than two thousand years ago. In today’s digital age, the problem won’t go away – indeed, it’s getting worse despite... more

The post Rule of the machines: can AI and ML really help fight fraud? appeared first on Payments Cards & Mobile.

There aren’t many technologies that have captured the imagination of futurists in the financial services quite like Artificial Intelligence (AI). While images of autonomous cars, robot servants, and Skynet-like uprisings... more

The post Report: Artificial Intelligence & machine learning in financial services appeared first on Payments Cards & Mobile.