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Using AI: Smart ways to use Artificial Intelligence in Payments
The Payments Association has released new research showing how artificial intelligence (AI) and machine learning (ML) are being used in...
Current fraud defences aren’t working. Fraud engines need supercharging!
As digital commerce becomes a mainstay of everyday life, better automation in monitoring transactions for fraud is a necessity. Despite...
80% of Financial Institutions believe AI is the key competitive driver
According to research senior financial services executives overwhelmingly agree that implementing Artificial Intelligence (AI) will be the key competitive driver of...
Podcast: Harnessing AI to achieve hyper automation in payments
The increased availability of computer power coupled with readily available state-of-the-art open-source algorithms has made it possible to automate complex...
Major payments players call on G7 for Data and Technology Forum
Leading technology and payments companies including Mastercard, Visa, SoftBank and IBM are lobbying the G7 to create The Data and...
Hyper-personalisation of CX: The future of retail banking
Hyper-personalisation is an imperative, not an option, in a digital economy. Indeed, as various industries adopt technology “as” their business,...
AI has provided benefits for financial services organizations but challenges limit full potential
COVID-19 has catalysed financial services organizations to harness Artificial Intelligence (AI) to improve customer experience (CX); however, challenges in integration and...
The growing role of artificial intelligence in digital payments
Artificial Intelligence driven technology is gaining momentum in the digital payments market, both in backend operations and customer-facing payment systems....