Covid-19 RSS

Covid-19, COVID-19 recovery, Daily news, European Central Bank, Payments News -

According to the European Central Bank, demand for business loans in the eurozone fell and banks tightened credit standards in Q1 of 2021, a toxic combination that challenges the bloc’s... read more

The post European Central Bank reports weak lending in Eurozone dampening recovery appeared first on Payments Cards & Mobile.

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Covid-19, Daily news, E-Commerce, M-Commerce -

As Covid-19 kept consumers around the world at home, nearly everything from groceries to gardening supplies was purchased through e-commerce channels. According to Mastercard’s latest Recovery Insights report, this amounted... read more

The post Additional $900 billion spent on e-commerce at retailers globally in 2020 appeared first on Payments Cards & Mobile.

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App usage, App use, Covid-19, Daily news, M-Commerce, Mobile Banking, mobile banking app, Mobile payments, Mobile Remittance, Mobile Wallet -

Data from mobile analytics firm App Annie’s State of Mobile 2021 survey shows that financial app use surged through 2020, driven by COVID-19 and the longer-term trend towards mobile as... read more

The post COVID-19 drives rocketing app use in 2020 – but banks must beware… appeared first on Payments Cards & Mobile.

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Covid-19, Daily news, E-Money, Identity, Mobile Banking, Open Banking, Products, trust -

The replacement of in-person branch interactions with impersonal digital transactions through online and mobile channels during the COVID-19 pandemic has accelerated the ongoing erosion of consumer trust in banks, according... more

The post Banks suffer post COVID-19 consumer crisis of confidence appeared first on Payments Cards & Mobile.

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AI, Artificial intelligence, Artificial Intelligence (AI), Covid-19, Daily news, Products -

COVID-19 has catalysed financial services organizations to harness Artificial Intelligence (AI) to improve customer experience (CX); however, challenges in integration and customer perceptions are undermining its potential. Financial services firms’ implementation... more

The post AI has provided benefits for financial services organizations but challenges limit full potential appeared first on Payments Cards & Mobile.

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