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Artificial Intelligence (AI) RSS
Fraud Insights Report: Identifying emerging threat patterns
The 2022 NICE Actimize Fraud Insights Report identifies and analyses the leading fraud threats and patterns that impacted leading global financial institutions in 2021. Noting that banking fraud continues to... read more
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Banks embrace the brave new world of AI
While physical branches may be dwindling in number, and digital transactions comprise the bulk of bank-customer interactions, the need for consistent and quick customer service has not changed. What has... read more
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Successfully implementing Artificial Intelligence: Four main challenges
Innovations are essential for progress. This is the case in general, but especially in a dynamic industry like digital payments. To meet the ever-growing consumer demands for simple and frictionless... read more
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Future of payments: Innovation shifts from consumers to businesses
Increasingly blurred boundaries mean that practically anyone can declare themselves a payment provider, using banking-as-a-service to embed payments. Customers can filter this choice through a lens of preference and habit. For firms, complexity... read more
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Long Read: Payment predictions for an industry in flux
Thanks to the pandemic, consumers have become accustomed to doing almost everything online, accelerating digital transformation and embedding new behaviours. After a 5% in global payment revenues in 2021, the... read more
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