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Podcast: Harnessing AI to achieve hyper automation in payments

The increased availability of computer power coupled with readily available state-of-the-art open-source algorithms has made it possible to automate complex tasks.

This trend, of applying advanced technologies, including AI and machine learning (ML), to increasingly automate processes is known as “hyper-automation” and has been identified by Gartner as the number one strategic technology trend in 2021.

This strategic trend is driving cost savings and is expected to save 20-30% of human effort. It is also enabling entirely new business models and ways of working. However, for an organisation to leverage AI for decision-making within its core business, there is a pre-requisite for the organisation to be data-aware.

Alex Rolfe is Managing Director of Payments, Card & Mobile.

David Daly is Scientific Community Editor-in-Chief at Worldline.

David has worked within the technology industry for over 20 years in a variety of roles including developer, analyst, technical architect and development manager.

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