Small and Medium-size Enterprises (SMEs) are the engine of the economy. Businesses ranging from sole traders to those with 250 employees create between 50-60% of business value in developed economies.... more
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Financial inclusion for SMEs is a hot topic for European governments, financial institutions, banking representatives and small business associations. All recognise that SMEs are a significant part of the region’s... more
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A new study commissioned by BCSG has revealed that the relationship between retail banks and their small and medium sized enterprise (SME) customers is weakening. The research demonstrates that the shift to digital services has increased the risk of switching financial service provider and that banks must move towards a model that drives engagement through [...]
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