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It’s time for banks to bring their “A” game to customer chat
As the digital revolution has gathered pace over the last decade, banks have increasingly switched to a digital service model,...
Open Banking is forging a new era in European payments
A new white paper from leading digital finance company Plaid says the advent of Open Banking will herald a revolution in...
Open Banking growth accelerating around the world – except US
New data from the UK’s Open Banking Implementation Entity (OBIE) shows products in-market and user numbers accelerating. Meanwhile, major European...
Interview: The future of banking is phygital
Traditional banks and neobanks have complementary strengths. Phygital banking services combine the best of both worlds and create new, exciting...
World Retail Banking Report 2022 – Data key to the future
The competitive playing field for banks is evolving quickly, introducing agile new competitors and challenging traditional formulas for success. Customers,...
The cool Nordics attract hot FinTech action
With a combined population of 27 million digitally-savvy consumers, the Nordic region is rapidly becoming a FinTech hotspot. As the...
New payment types unlocking the potential of Latin America
In a region where about half the population still doesn’t have a bank account, new payment types are unlocking the...
QR code payments to hit $3 trillion globally by 2025
A new study has predicted that the global spend using QR code payments will reach over $3 trillion by 2025;...