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Hyper-personalisation is an imperative, not an option, in a digital economy. Indeed, as various industries adopt technology “as” their business, rather than “in” their business, the combination of smart devices,... more

The post Hyper-personalisation of CX: The future of retail banking appeared first on Payments Cards & Mobile.

Miura Systems has released a new report which stresses the importance of mPOS and retail mobilization for the improving customer experience and ultimately growing sales in-store. This is an independent research report that examines the opinions and insights of all the major ‘stakeholders’ involved in the modern retail shopping experience. These included customers and retailers – from frontline shop-floor employees [...]

The post MPOS driving retail mobilization – improving the retail experience appeared first on Payments Cards & Mobile.