Artificial intelligence RSS
9 trends reshaping banking in 2020: #4 The bank of the millennial
As AI and automation become more deeply entrenched in the banking organisation, it will be the responsibility of the human workforce to compound value through critical thinking, collaboration, creativity, and... more
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9 trends reshaping banking in 2020: #6 AI in banking
AI has been and will continue to be an efficiency lever in banking. In customer service, banks will improve personalisation and service recommendations at scale with AI in 2020. The... more
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Tech backlash begins? San Francisco to ban facial recognition
San Francisco has voted to ban the use of facial recognition, the first US city to do so. The ban means its local police, transport and other agencies will not... more
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Fraud & friction: Is the payments market ready for SCA
The combat against fraud was an important and recurring topic at the recent MPE, and not without reason. Card-not-present (CNP) fraud remains a focal point of attention for merchants and... more
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Smart payments: The robot returns – Who is getting AI right?
Some payments industry commentators have described Artificial Intelligence (AI) as “the fourth industrial revolution”, after the steam engine, electricity and computing – and there’s no doubt that AI has significant... more
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