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Report: State of European e-commerce 2021
With much of the world reopening after the COVID-19 pandemic in 2020, trends in online shopping are slowly starting to...
Survey: Merchants getting ready for cryptocurrency
When an American online retailer became the first major merchant worldwide to accept cryptocurrency as payment in 2014, it was...
The rising issue surrounding mobile app fraud
The world is going mobile. And so too is Fraud. Global smartphone ownership rose sharply from 49% in 2016 to...
What the staggered implementation of ISO 20022 means for financial services firms
November 2022 marks the point of migration for some of the top global payment infrastructures to ISO 20022, an international...
Open Banking is a massive opportunity for marketplaces
Online marketplaces may be the greatest business success story of the last twenty years. Perhaps the most well known are...
Will the growth of embedded finance finally deliver true financial inclusion for SMEs?
The financial space has a long history of exclusionism for small business owners. Slow processes, backwards-looking risk models and finance...
From chatbot to conversational AI: why customer service needs to change
A wide range of factors have combined to heighten competition in retail banking in recent years, most linked to the...
US Fed inflation fears spark bitcoin and crypto price crash
The latest bitcoin and crypto sell-off was sparked by fears the Federal Reserve could put its “foot on the gas”...