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The hidden history of cyber-crime forums which monetise card data
The notorious dark web marketplaces Alphabay and Hansa, designed for criminals who specialised in monetising lists or “dumps” of credit card data, were shut down in July following “landmark” action by police forces in the US and Europe to unmask who was running them. They join a long list of other forums, chat rooms and boards [...]
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Beyond CX – why EX is the new frontier
Technology drove the first client experience (CX) revolution when advances in computer processing power allowed the early pioneers to develop data driven marketing policies. Now we believe emotional experience (EX) is the new frontier. Technology advances have only accelerated, delivering standards of connectivity and user experience unthinkable even 10 years ago – writes Dennis Harhalakis, [...]
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FIDO Alliance jumps into PSD2 Screen Scraping debate with letter
Conversations are ongoing between the European Commission (EC) and the European Banking Authority (EBA) around the Regulatory Technical Standard (RTS) for Strong Customer Authentication (SCA) under the Payment Services Directive 2 (PSD2), specifically with regards to Screen Scraping. Screen Scraping is the practice where third-party Payment Initiation Service Providers (PISPs) and Account Information Service Providers [...]
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Australian banks to kill PINs by pushing towards biometric authentication
Consumers will soon be able to forget about PINs and frustratingly long 16-digit card numbers when shopping online and in the real world, as Visa moves to make Australian banks build infrastructure and put in place policies to empower biometric authentication for transactions. A new Visa security roadmap outlines a four-year process for Australian banks [...]
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Remote KYC: A competitive advantage for mobile only banking
The required procedures for Know Your Customer (KYC) have finally broken free of branch-based face-to-face meetings, and now enable banks to use videoconferencing and biometrics to verify a customer’s identity remotely. This is a big deal; early implementation of new KYC processes can seriously enhance the mobile banking customer user experience, making services more attractive [...]
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