Covid-19 RSS
Banks will return to pre-COVID performance levels within three to five years
Analysis from Kearney has found that the performance of retail banks is likely to return to pre-COVID levels within three to five years, although profitability will remain under pressure in... read more
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European Central Bank reports weak lending in Eurozone dampening recovery
According to the European Central Bank, demand for business loans in the eurozone fell and banks tightened credit standards in Q1 of 2021, a toxic combination that challenges the bloc’s... read more
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Additional $900 billion spent on e-commerce at retailers globally in 2020
As Covid-19 kept consumers around the world at home, nearly everything from groceries to gardening supplies was purchased through e-commerce channels. According to Mastercard’s latest Recovery Insights report, this amounted... read more
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COVID-19 drives rocketing app use in 2020 – but banks must beware…
Data from mobile analytics firm App Annie’s State of Mobile 2021 survey shows that financial app use surged through 2020, driven by COVID-19 and the longer-term trend towards mobile as... read more
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Banks suffer post COVID-19 consumer crisis of confidence
The replacement of in-person branch interactions with impersonal digital transactions through online and mobile channels during the COVID-19 pandemic has accelerated the ongoing erosion of consumer trust in banks, according... more
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