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The number of Europeans who will use a mobile payment application in 2015 will rise 51% year over year for a total of about 185 million, according to an ING survey. 59% of 14,000 consumers said they are more likely to use bank-associated apps for mobile, compared to 39% of those who will use “named [...]

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According to a WSJ blog, American Express is experimenting with facial recognition and wearable technology that could turn into new capabilities for some of its mobile apps, including products aimed at customers traditionally underserved by financial services companies. To boost business growth, the company wants to use emerging technologies to appeal to consumers in new [...]

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Royal Bank of Canada, which over a year ago built its own mobile wallet technology (with partners) that it’s adapted to work with Apple Pay, Android alternatives and the card networks’ host card emulation. It has a patent pending on its RBC Secure Cloud technology. The bank’s goal is to secure a prominent place in [...]

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Global Risk Technologies (GRT) recently examined friendly fraud, and found approximately 86% of chargebacks are fraudulent, and many consumers bypass merchants to directly file complaints with card-issuing banks. GRT CIO Monica Eaton-Cardone describes the practice as a learned behaviour, and says most consumers do not intentionally attempt to get something for free the first time [...]

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ACH volume grew to almost 23 billion electronic payments, an increase of almost 5%, or 1 billion transactions, over 2013 volume, according to new statistics released by NACHA — The Electronic Payments Association. A total of more than $40 trillion was transferred over the ACH Network last year, increasing more than 3% compared to 2013. [...]

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