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US readiness for EMV at a low point
With a crucial deadline looming in 2015, the US payments industry will have only partially converted to the Europay-MasterCard-Visa (EMV) chip card standard by the end of that year. Indeed, it will likely take years to equip small merchants especially to accept EMV, according to a report released by Javelin Strategy & Research Card issuers [...]
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World Retail Banking Report 2015
For the second year in a row, improvement in global retail bank customer experience levels has stalled with a decline of less than 1% leaving banks challenged to drive top-line growth, finds the twelfth annual World Retail Banking Report (WRBR) released by Capgemini and Efma. Stagnating global customer experience levels combined with an alarming increase in [...]
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New POS malware family named Punkey
In conjunction with a US Secret Service investigation, Trustwave SpiderLabs researchers have unearthed a new family of POS malware. POS malware is a sinister and often difficult-to-detect threat that preys on retailers running Windows-based payment terminals. This menace has been around for many years, but has now become the preferred fraud method by which cyber criminals fleece retailers [...]
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Can you turn regulatory and payment scheme compliance into a competitive advantage?
Regulatory compliance has long been viewed as a mandatory component and a ‘cost’ of doing business as a financial services provider, whether you are an issuer, programme manager or payment services provider. However, the regulatory landscape has evolved and while compliance remains a primary focus, there is now an opportunity to gain a larger foothold in [...]
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Apple Pay outperforming PayPal in mobile payments
A new survey from 451 Research finds Apple Pay gaining momentum in the mobile payments space, primarily at the expense of PayPal. “Our latest survey shows planned use of Apple Pay has been on an upward trajectory since it became available six months ago – with the service helping to spark consumer demand for mobile [...]
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