In a story which broke over the weekend, it has emerged that Lloyds customers that have Premier Accounts with the bank have been stolen after data left on a storage device was taken.
The serious data breach came after the data storage device was stolen from a “data
room” belonging to Royal Sun Alliance (RSA) insurance.
The data storage device apparently contained the personal details of people who hold a Premier Account with Lloyds, which comes with emergency home insurance (provided by RSA)
If the Lloyds customer opened their accounts between 2006 and 2012, AND made a claim on that insurance policy, then it is highly likely their data has been stolen.
“Unfortunately a data storage device has been reported as stolen from one of our data centres,” said RSA in a statement. “We have advised our regulators and are in the process of contacting potentially impacted customers to apologise.”“We are working with the police on a full investigation and although there is no evidence to suggest that this data has been misused in any way, we are offering identity protection with Cifas for two years to provide reassurance to these customers,” it said. “We recognise this should never have happened and apologise to all customers who have been impacted.”