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DBS Partners with ACI Worldwide to deliver Online Banking Platform

ACI Worldwide announced that it has partnered with DBS to deliver an online banking platform to corporates in Asia. DBS selected ACI Universal Online Banker and ACI Global Trade Manager solutions to power its IDEAL 3.0 regional internet and mobile banking platform, which provides corporate customers with a faster, simpler and smarter means of managing their cash and trade transactions.

DBS IDEAL 3.0 is globally accessible and offers a robust suite of cash management and trade finance capabilities. The platform provides customers with a single login to access account statements and securely initiate transactions on a real-time basis. To date, IDEAL 3.0 serves over 162,000 corporate users in 104,000 institutions across Singapore, Hong Kong, China, India, Indonesia, Taiwan and the United Kingdom, and processes more than 40 million transactions annually. “The IDEAL 3.0 platform is a great example of an innovative corporate banking solution with very strong usability and breadth of offering,” says Marc Harrison, a consultant with Greenwich Associates. “DBS partnered with ACI to deliver a solution that is well suited to the needs of corporate and commercial clients.”

“DBS has a very diverse corporate client base in terms of size of business and geography – ranging from local-small and medium sized enterprises to Western-multinational corporates and large Asian businesses. We needed a flexible solution to allow us to cater to our clients’ complex requirements and provide the necessary tools to manage their working capital,” said Tom McCabe, Head of Global Transaction Services at DBS. “We partnered with ACI because of the flexibility of its platform to incorporate DBS’ desired product features and the company’s proven success in delivering an integrated experience across internet and mobile environments.”

“DBS was able to integrate ACI’s solution into our technical infrastructure across our key markets – greatly reducing operational costs. This integration also provided standardisation of operational processes and delivered straight-through processing with no manual intervention, dramatically increasing our efficiency and reducing human error,” adds Dave Gledhill, Head of Group Technology and Operations at DBS.

“ACI’s relationship with DBS is one of true collaboration and innovation. DBS shared unique insights into the needs of Asian corporates, which helped ACI to further optimise our online and mobile banking solution to best suit customer uses,” said Paul Henaghan, Managing Director, Asia Pacific and Japan, ACI Worldwide. “We’re proud to extend our relationship into new areas, including the support of DBS’ EMEA and Americas expansion, as well as adding new features for corporates in Asia.”

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