Payment Card Year Books
Turkey Statistical Report 2024
INTRODUCTION
Turkey was a parliamentary representative democracy up until 2018, when a presidential system was adopted following a referendum. The new system came into effect with the presidential election of 2018.
For several years, Turkey has made efforts to join the European Union. Turkey’s screening process, which is the first phase of EU accession negotiations after Turkey was given a candidate country status by the EU, began on 3 October 2005 and ended on 13 October 2006. Since then, no progress has been made, although Turkey continues to follow an EU harmonisation process, including aligning its payment services with EU regulations.
The Turkish central bank (TCBM) continues to provide the Turkish Ministry of Foreign Affairs, Directorate for EU Affairs with information concerning the developments in the chapters for which it is responsible so that the Ministry can monitor the progress being made in Turkey’s harmonization with the EU, and forward this information to the European Commission.
Turkey is one of the most digitally advanced countries in Southern Europe, with its youth demographics heavily favouring digital payment solutions. Turkey maintained its position as the leading country in Europe in terms of both credit and debit cards in 2021, with debit cards increasingly used as a payment tool through cards, apps and mobile services.
With Open Banking now legislated for as of 2020, uptake of these services is expected to grow strongly from 2022 onwards.
Disruptive technologies have set the stage for digital payments for the digital economy in Turkey. They have accelerated digital payment transformation and mobile payment services, as well as cardless IBAN-based payments directly from bank accounts.
In the last decade, Turkish consumers have embraced mobile devices such as tablets, smartphones and Internet of Things (IoT). This change significantly impacts their shopping experience. Consumers have become increasingly connected and they have started to purchase anywhere, at any time, from any device.
In addition, new consumer demands are a game changer. Turkish consumers like digital banking apps with access to all their accounts at different banks in one single app, with the option to make payments directly from their bank account of choice. Additionally, they appreciate more banking services and payment services added to their mobile banking app. Consumer adoption of digital payments in Turkey is driven by minimal cost, secure payments and a high level of user convenience.
STATISTICAL KEY FIGURES FOR 2023/24 PROVIDED IN THIS PROFILE:
NEW IN 2024:
- THE FULL IMPACT OF COVID-19 ON DIGITAL PAYMENTS, CARD PAYMENTS, E-COMMERCE AND M-COMMERCE BY MARKET.
- REAL-TIME PAYMENTS INFRASTRUCTURE AND GROWTH STATISTICS BY MARKET.
- OPEN BANKING INFRASTRUCTURE, API ROLL-OUT, KEY PLAYERS AND KEY INITIATIVES BY MARKET.
- CONTACTLESS AND MOBILE PAYMENTS STATISTICS BY MARKET.
- CRYPTOCURRENCY, STABLECOIN AND CBDC INITIATIVES BY MARKET.
- FULL UPDATE ON BANK CHANNEL DIGITISATION BY MARKET.
- FORECASTING COLUMN ADDED FOR ALL THE MAJOR TABLES.
- READER-FRIENDLY DESIGN WITH ENHANCED DATA VISUALISATION.
- INDUSTRY DEVELOPMENTS AND BANK DEPLOYMENTS OF EID, BIOMETRICS AND AI.
- THE INTEGRATION OF DIGITAL CHALLENGERS AND NEOBANKS INTO THE BANKING INFRASTRUCTURE.
UPDATES FOR 2023-24:
- UPDATED – BANK M&A, RESTRUCTURING AND MARKET POSITIONING.
- CUSTOMER NUMBER KPIS AND ADOPTION OF DIGITAL CHANNEL KPIS.
- REAL-TIME PAYMENTS INFRASTRUCTURE AND GROWTH STATISTICS BY MARKET.
- OPEN BANKING INFRASTRUCTURE, API ROLL-OUT, KEY PLAYERS AND KEY INITIATIVES BY MARKET.
- CONTACTLESS AND MOBILE PAYMENTS STATISTICS BY MARKET.
- CRYPTOCURRENCY, STABLECOIN AND CBDC INITIATIVES BY MARKET.
- FULL UPDATE ON BANK CHANNEL DIGITISATION BY MARKET.
- FORECASTING COLUMN ADDED FOR ALL THE MAJOR TABLES.
PRODUCT INFORMATION
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VERSION
Version 1.1 - last updated 09/05/2024
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