Payment Card Year Books

Denmark Statistical Report 2024

£270.00

INTRODUCTION

Denmark is the southernmost of the Scandinavian countries and is a sovereign state in the form of a constitutional monarchy with a representative parliamentary system. The Danish parliament is unicameral, and also encompasses governance of Greenland and the Faroe Islands. 

The population enjoys a high standard of living, along with a well-developed internet and mobile network ecosystem. Denmark has the second-highest annual card spend per person in Europe, only behind Norway. Thanks to the popularity of the national debit card scheme Dankort, and its combined VISA/Dankort card, Danish consumers benefit from a national scheme that’s also accepted internationally and is recognised as the cheapest and most efficient payment system in Denmark, with transaction fees regulated by the government.

A number of international studies show that Denmark is among the most digitalised countries when it comes to payments. According to the European Commission, as of 2021, Denmark is the EU member state with the highest proportion of online shoppers. However, the Netherlands (92%) took over in 2022 as Denmark (90%) assumed second position by proportion of online shoppers.

More recently, the MobilePay mobile wallet has gained significant traction. Although digital wallets still account for a small proportion of overall payment transactions, MobilePay has the highest usage of proprietary bank apps in Denmark, approaching 2 million daily payments on average upon its merger with Vipps. 

The adoption of the revised Payment Services Directive, PSD2, and disruptive technologies have set the stage for digital payments for the digital economy in Denmark. They have accelerated digital payment transformation and mobile payment services, as well as cardless IBAN-based payments directly from bank accounts. 

In the last decade, Danish consumers have embraced mobile devices such as tablets, smartphones, and Internet of Things (IoT). This change significantly impacts their shopping experience. Consumers have become increasingly connected and they have started to purchase anywhere, at any time, from any device. 

In addition, new consumer demands are a game changer. Danish consumers like digital banking apps with access to all their accounts at different banks in one single app, with the option to make payments directly from their bank account of choice. Additionally, they appreciate more banking services and payment services added to their mobile banking app. Consumer adoption of digital payments in Denmark is driven by minimal cost, secure payments, and a high level of user convenience. 

STATISTICAL KEY FIGURES FOR 2023/24 PROVIDED IN THIS PROFILE:

NEW IN 2024:

  • THE FULL IMPACT OF COVID-19 ON DIGITAL PAYMENTS, CARD PAYMENTS, E-COMMERCE AND M-COMMERCE BY MARKET.
  • REAL-TIME PAYMENTS INFRASTRUCTURE AND GROWTH STATISTICS BY MARKET.
  • OPEN BANKING INFRASTRUCTURE, API ROLL-OUT, KEY PLAYERS AND KEY INITIATIVES BY MARKET.
  • CONTACTLESS AND MOBILE PAYMENTS STATISTICS BY MARKET.
  • CRYPTOCURRENCY, STABLECOIN AND CBDC INITIATIVES BY MARKET.
  • FULL UPDATE ON BANK CHANNEL DIGITISATION BY MARKET.
  • FORECASTING COLUMN ADDED FOR ALL THE MAJOR TABLES.
  • READER-FRIENDLY DESIGN WITH ENHANCED DATA VISUALISATION.
  • INDUSTRY DEVELOPMENTS AND BANK DEPLOYMENTS OF EID, BIOMETRICS AND AI.
  • THE INTEGRATION OF DIGITAL CHALLENGERS AND NEOBANKS INTO THE BANKING INFRASTRUCTURE.

UPDATES FOR 2023-24:

  • UPDATED – BANK M&A, RESTRUCTURING AND MARKET POSITIONING.
  • CUSTOMER NUMBER KPIS AND ADOPTION OF DIGITAL CHANNEL KPIS.
  • REAL-TIME PAYMENTS INFRASTRUCTURE AND GROWTH STATISTICS BY MARKET.
  • OPEN BANKING INFRASTRUCTURE, API ROLL-OUT, KEY PLAYERS AND KEY INITIATIVES BY MARKET.
  • CONTACTLESS AND MOBILE PAYMENTS STATISTICS BY MARKET.
  • CRYPTOCURRENCY, STABLECOIN AND CBDC INITIATIVES BY MARKET.
  • FULL UPDATE ON BANK CHANNEL DIGITISATION BY MARKET.
  • FORECASTING COLUMN ADDED FOR ALL THE MAJOR TABLES.

PRODUCT INFORMATION

Digital product provided in PDF format. You will receive a download link to a zip file containing your files after checkout. 

VERSION

Version 1.1 - last updated 09/05/2024