zooplus Goes live with Adyen to power payments across Europe

Adyen has announced that zooplus, Europe’s leading online retailer for pet products, has become the latest merchant to switch its online payment processing to Adyen. Increasing sales and continued expansion across Europe has led to very high growth rates for zooplus, making it a necessity to implement a payment solution that could be hosted from a single platform across different countries. zooplus is Europe’s leading online pet store, with over 8,000 products in stock and ready to ship. Founded in 1999, zooplus provides a wide range of products from dog food to cat trees to hamster wheels, catering for pets of types, breeds and size – making it a one-stop online shop for all pet owners. By implementing the payment solution from Adyen, the process of purchasing has been simplified, meaning that shoppers can place an order and carry out a payment transaction with just a single click. Fully transparent financial reporting and advanced business intelligence functionality enables zooplus to have more insight into customer behavior on its online stores.
"Our mission at zooplus is to ensure our customers and their pets are happy,” explained Dr. Mischa Ritter, CDO, zooplus. “In 2013, zooplus expects to deliver more than 10 million parcels to its customers via shipping partners in over 20 different countries – from Finland to Italy, and from Spain to Slovakia. We needed a global payments partner like Adyen with a deep knowledge of our payments landscape to support our continued growth plans.”
The Adyen payment solution is fully hosted, removing the burden of regulatory compliancy from zooplus. The solution also provides an extensive suite of e-commerce anti-fraud, conversion analytics and automated refund/charge-back services. 
“Adyen has the global coverage and local expertise to support zooplus with its rapid international expansion,” said Roelant Prins, CCO, Adyen. “Using Adyen, zooplus will also benefit from the ability to integrate and process transactions across multiple sales channels – including online, mobile, IPTV, point-of-sale, mail/phone orders and direct electronic invoicing – all via one connection.”

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