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Vocalink and LINK extend partnership until 2031

Vocalink has announced that it has signed a new contract with LINK to continue to provide ATM switching and settlement services until 2031.

Link ATM network

Vocalink and LINK extend partnership until 2031

Having been the infrastructure partner to LINK since 1986, Vocalink will remain the technology provider behind the 60,000 ATMs connected to the LINK network. 2.9 billion customer transactions were made in the LINK network in 2018.

Almost all of the UK’s key debit and ATM card issuers and all the main cash machine operators (including banks, building societies and independent ATM deployers) are members of the LINK network.

The new contract follows a competitive procurement process mandated by the Payment Systems Regulator and confirms Vocalink’s expertise and capabilities in delivering world-class payment infrastructures and services at scale around the world.

“We are delighted that LINK has extended our partnership to operate its ATM network until 2031. Since 1986 we have worked together to ensure the UK’s LINK network has remained innovative, resilient and reliable for its customers,” comments Gregor Dobbie, CEO of Vocalink.

“Although we have seen a rise in contactless payments, access to cash is still a priority to many communities in our society who value its convenience and immediacy. While Vocalink will continue to create innovate payment solutions, we’re also wholly committed to financial inclusion and ensuring everyone has choice over how they pay, and no one is left behind by new technologies.”

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