Global payment processor Worldpay and Syntec, a cloud call centre management service provider, have formed a global partnership which will enable businesses to accept telephone card payments securely without compromising end-user experience.
Worldpay is partnering with Syntec
The CardEasy ‘keypad payment by phone’ service reduces business operating costs by enabling phone card payment acceptance without the sensitive card information being visible to call centre agents, or audible via call recordings. The customer enters their card numbers using their phone keypad and the information is sent via the CardEasy system to Worldpay for secure payment processing.
The card details bypass the sales agent and allows businesses to remain PCI DSS-compliant when taking card payments by phone.
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