You know what? This feels like a good week to start looking for new and exciting opportunities (if you’re interested, of course).
Payments Cards & Mobile Jobs of the Week
There’s a real sense of positivity in the air. This is the perfect time to track down and apply for the job of your dreams.
Merchant Localization Product Manager, Klarna
Klarna strives to become the world’s favourite way to shop and buy. Online shopping, payments, and banking are rapidly changing and at Klarna they are re-imagining how they all play together in customers’ lives. They are obsessed about making the life of millions of consumers more convenient, simple, and delightful.
Klarna is looking for a Merchant Localization Product Manager who can help them ensure their products meet the needs of local merchants. The successful candidate will drive awareness of both the merchant happiness gaps enabling central product teams to take action and deliver high quality products. They will understand and analyse Klarna, as well as competitor’s products from the lens of both consumers and merchants. They will deeply understand the experience from a merchant point of view to be the voice of merchants in the market by building an aggregated view of product issues to identify trends & patterns and work proactively to address quality issues.
What does success look like? Klarna is looking for someone with excellent written and verbal communication skills in French, along with a BA/BS in Computer Science, Mathematics, Statistics, or a related field or equivalent practical experience. It would be great if you also had a strong customer and quality focus, previous experience in a business consulting or retail industry role and previous experience with user experience design or software development. CLICK HERE
Project Manager, Tendable
Tendable is a venture capital backed business founded 5 years ago applying the best digital technology to solve one of healthcare’s most important challenges – how to continuously improve quality and patient safety. Their aim is to bring the mobile user experience that people love to the health and social care sectors, removing all manual, paper-based processes. Their business currently supplies a range of organisations primarily in the UK, but also now in 2 international markets. They have ambitious growth plans both in terms of product development (new features and modules) and international and UK sales expansion.
At Tendable, they invest first and foremost in their team, and that’s reflected in their company mission: to create a tech-powered experience that clients love, created in an organisation where great people are proud to work.
They are looking for a Project Manager with 2-3 years of experience, who is passionate about quality and automation to come onboard. You will work closely with the Growth Team and the rest of the business to manage and support the delivery of complex projects that help to achieve ambitious growth aims. The team provides prioritisation, project management and delivery support for projects which span multiple departments across the business. This will cover growth, business planning, process optimisation and other ad-hoc business needs.
In addition, this role will work closely with the Strategic HR team to ensure key projects for employee development and retention are prioritised as part of business growth aims. CLICK HERE
Customer Experience Specialist – Payroll, Xero
Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, their purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything they do. They support their people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
The Customer Experience Team is Xero’s fantastic customer care team, made up of Xero product experts based in the UK, NZ, AU and US. They work together to provide 24/7 accounting software support to Xero customers.
They are looking for people with experience within customer support, customer-facing jobs, and/or accounting and finance to join their Specialists. The team is diverse and one thing they have in common is their passion for providing amazing customer experiences! Customer support model is provided online, through emails and phone support which enables Xero customers to access support at any time of the day, 7 days a week from CX teams around the globe. CLICK HERE
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