Banco de Crédito e Inversiones’ (BCI) payment hub has gone live based on Clear2Pay’s Open Payment Framework. The first phase, which focuses on domestic payments, has successfully delivered a unified payment experience for over 60,000 business customers.
Business customers to date have reacted positively to improved levels of service,
Latin American bank BCI goes live with Clear2Pay’s Open Payment Framework
improved cash management, more relevant payments data and a higher degree of self-service. In a second phase, OPF will be extended to unify all types of payments into a single, coherent, highly scalable and robust payment platform.
“We chose Clear2Pay and their OPF technology because we needed a flexible and open, yet proven payment platform, which would be a key component in building value-add payments and treasury services to our vast base of business customers,” explains Eduardo Paulsen, Manager Electronic Banking & Cash Management at BCI.
“The benefits of that choice have already become apparent after the first phase of migrating mass payments. Our operational and commercial staff benefits from improved payments and thus a greater ability to provide a better customer service level. It also offers our end users greater self-service capabilities through our BciEXPRESS Cash Management platform.
Finally, we now experience the strategic advantage of being able to base our product innovation in one authentic payment platform instead of running heavy integration projects with our legacy systems.”
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