Instagram has stealthily added an in-app payments feature to its app for some users in certain regions. It allows users to register a debit or credit card as part of a profile, set up a security PIN, then start buying things without ever leaving Instagram.
Instagram launches in-app payments feature for commerce
Not having to leave for a separate website and enter payment information any time you want to purchase something could make Instagram a much bigger player in commerce, a spokesperson confirmed that in-app payments for booking appointments like at restaurants or salons is now live for a limited set of partners.
One of the first equipped is dinner reservation app Resy. Some of its clients’ Instagram Pages now offer this in-app payment for booking. And in the future, Instagram says you can expect direct payments for things like movie tickets through the app. Instagram initially announced in March 2017 that “we’ll roll out the ability to book a service with a business directly from their profile later this year,” but never mentioned native payments.
We’ve confirmed that the in-app payment settings are now visible; some, but not all, users in the US have it while at least some in the UK don’t. A tap through to the terms of service reveals that Instagram Payments are backed by Facebook’s Payments rules.
With its polished pictures and plethora of brands, shopping through Instagram could prove popular and give businesses a big new reason to advertise on the app. If they can get higher conversion rates because people don’t quit in the middle of checkout as the fill in their payment info, brands might prefer to push people to buy via Instagram.
Facebook started dabbling in native commerce around 2013, and eventually started rolling out P2P payments through Messenger. But native payment for shopping is still in closed beta in the chat app. It’s unclear if P2P payments might come to Instagram, but having a way to add a credit or debit card on file is a critical building block to that feature.
It’s possible that the payments option will work with Instagram’s “Shoppable Tags,” which first started testing in 2016 to let you see which products were in a post and tap through to buy them on the brand’s site. Since then, Instagram has partnered with storefront platforms BigCommerce and Shopify to get their clients hooked up, and expanded the feature to more countries in March.
But the whole point of Instagram not allowing links in captions is to keep you in a smooth, uninterrupted browsing flow. Getting booted out to the web to buy something broke that. Instagram Payments could make impulse buys much quicker, enticing more businesses to get on board. Even if Instagram takes no cut of the revenue, brands are likely to boost ad spend to get their shoppable posts seen by more people if the native payments mean more of them actually complete a purchase.
Instagram isn’t the only one who sees this potential. Snapchat started testing its own native payments and checkout feature in February.
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