PCM Card Notes -

HOW TO DEEPEN THE CUSTOMER RELATIONSHIP

As diverse digital competitors vie for parts of the payments ecosystem, incumbents must deepen ties to customers to remain dominant players, says a report by the Boston Consulting Group. Facing growing competition from a range of rivals, including digital giants, FinTechs, device manufacturers and retailers, banks need to reinvent their retail and wholesale payments model. [...]

The post HOW TO DEEPEN THE CUSTOMER RELATIONSHIP appeared first on Payments Cards & Mobile.