PCM Card Notes -

HOW DO YOU SOLVE A PROBLEM LIKE BRANCH TRANSFORMATION?

Banks are on the horns of a dilemma with regard to branches. The current branch model is broken. It is financially unsustainable, not always customer-centric or inclusive of digital and omni-channel models. Yet branches are a critical sales channel, even among so-called millennials who are the keenest adopters of new, digital technologies. Speaking at the [...]

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