Banks are on the horns of a dilemma with regard to branches. The current branch model is broken. It is financially unsustainable, not always customer-centric or inclusive of digital and omni-channel models. Yet branches are a critical sales channel, even among so-called millennials who are the keenest adopters of new, digital technologies. Speaking at the [...]
The post HOW DO YOU SOLVE A PROBLEM LIKE BRANCH TRANSFORMATION? appeared first on Payments Cards & Mobile.
