UK banks could lose 45 percent of their customers to alternative financial institutions

A new study by Personetics has revealed that nearly half (45 percent) of traditional UK bank customers could switch their current account to an alternative financial institution (AltFI) such as a challenger bank, retailer or FinTech company.. The study Banking Disintermediation: The Personalisation Imperative surveyed over 1,000 UK consumers, conducted by Red Bricks research. The survey found that a [...]

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