Processing & Systems RSS

A new payments survey of more than 1,100 executives representing leading banks, retailers and billing organizations across the Americas, Asia-Pacific and EMEA revealed that although 80% of them understand they are at risk of customer attrition, only four in ten are focused on improving the customer experience. The four-part Global Payments Insight study, conducted by [...]

The post Payments technology and fraud prevention top list of investments for banks and retailers appeared first on Payments Cards & Mobile.

The total value of the digital currency Bitcoin is now approximately $3.4 billion, and many companies and investors are working to prove that the technology can make financial services cheaper and more useful. But Stanford professor David Mazières thinks he has a faster, more flexible, and more secure alternative. If Mazières is correct, his technology [...]

The post A new competitor for Bitcoin appeared first on Payments Cards & Mobile.

A new research paper by SWIFT assesses the global real-time retail payments systems (RT-RPS) landscape, provides analysis on the key drivers and trends, and identifies the different approaches, barriers to entry and critical success factors. The paper, entitled ‘The Global Adoption of Real-Time Retail Payments Systems’ highlights two key interlinked themes; the variety of different [...]

The post The changing landscape of real-time retail payments systems appeared first on Payments Cards & Mobile.

For the second year in a row, improvement in global retail bank customer experience levels has stalled with a decline of less than 1% leaving banks challenged to drive top-line growth, finds the twelfth annual World Retail Banking Report (WRBR) released by Capgemini and Efma. Stagnating global customer experience levels combined with an alarming increase in [...]

The post World Retail Banking Report 2015 appeared first on Payments Cards & Mobile.

Regulatory compliance has long been viewed as a mandatory component and a ‘cost’ of doing business as a financial services provider, whether you are an issuer, programme manager or payment services provider. However, the regulatory landscape has evolved and while compliance remains a primary focus, there is now an opportunity to gain a larger foothold in [...]

The post Can you turn regulatory and payment scheme compliance into a competitive advantage? appeared first on Payments Cards & Mobile.