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Retailers and instant payments – Lessons from India and beyond
65% of merchants want to accept instant payments. That’s because they know the customer experience (CX) benefits will drive growth for their business, and they recognise that this payment type... more
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What banks don’t get about the Open Banking API economy
The Open Banking ecosystem can learn a lot from the smartphone operating system (OS) market. In particular, banks that are developing APIs in a bid to control the new ecosystem should ask themselves this: Why did the mobile operating systems of Nokia, Bada, Symbian and Blackberry (among others), fail? Like most high growth markets, the mobile [...]
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Open access, Open banking and Open APIs – Are banks Open for business?
With all the talk about open access, open banking and open APIs, it’s open season on ‘open’ in financial services at the moment. The PSD2 is driving the ‘open’ agenda for banks in Europe, yet the trend is global. Banks worldwide are also plotting their own routes towards a more open ecosystem. I thought it [...]
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