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Let’s get phygital – Why digital and physical banking will merge
A free upcoming webinar by Payments Cards & Mobile and Giesecke and Devrient (G+D) invites payments professionals to join the...
The senior demographic is growing across Europe – creating an opportunity for banks…
A new white paper from Netcetera explains why a rise in the number of older Europeans is good news for banks’...
TechnoVision 2022: Financial services move to enhanced CX
It’s no secret that the financial services industry continues to face accelerated rapid change and transformative trends, including the evolution...
It’s time for banks to bring their “A” game to customer chat
As the digital revolution has gathered pace over the last decade, banks have increasingly switched to a digital service model,...
Interview: The future of banking is phygital
Traditional banks and neobanks have complementary strengths. Phygital banking services combine the best of both worlds and create new, exciting...
World Retail Banking Report 2022 – Data key to the future
The competitive playing field for banks is evolving quickly, introducing agile new competitors and challenging traditional formulas for success. Customers,...
Red flags to look for when selecting payments technology platforms
A new white paper from Compass Plus Technologies argues that when it comes to payments technology platforms modernisation strategies, there...
Long Read: Payment predictions for an industry in flux
Thanks to the pandemic, consumers have become accustomed to doing almost everything online, accelerating digital transformation and embedding new behaviours....