A Sepa migration forum facilitated by the Euro Banking Association has set out its best
practice guidelines on direct debit exception handling.
The document – backed by nearly 20 major payment banks, including BNP Paribas, Deutsche Bank and RBS – concentrates on the issuing and operational processing of R transactions as well as the charging and handling of related fees.
Jan Paul van Pul, head, market infrastructures, ABN Amro, and Smart chairman, says: “We hope that the practical guidance provided by our forum will help banks across Europe to further increase the straight-through processing rate of R-transactions and – where possible – to reduce their occurrence.”
Read the full guidance notes:» Download the document now
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