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M-banking spurs customer retention

M-banking spurs customer retention

Reason to stay with or change banks survey reveals 53% of consumers interested in a payment service from their mobile phone would consider changing banks if another bank offered the service, according to a survey conducted by an independent research firm for Obopay.  Nearly three-fourths (70%) of those responding indicated that if the service allowed [...]

The post M-banking spurs customer retention appeared first on Payments Cards & Mobile.

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